Tech Support for Parents & Students

Summer Technical Support:

Summer Chromebook Loaners


Common Issues and Troubleshooting

Webcam/Microphone Issue

Please try the following tests before:

ContentKeeper Login Screen

Content Keeper - Login Screen

ContentKeeper is our district's web filter. When logged in with our district's Google accounts, our students are assigned an age-appropriate content filter policy.

If your student receives a ContentKeeper login screen, the web filter is having trouble determining which account your student is using and what filtering policy your student should receive.

After a few seconds (maybe up to 30 seconds), when the CKAuthenticator icon in the web browser changes from "off' to "on", your student should be able to click the "Home" icon in the browser and he or she should be taken to their homepage.